Implement product recalls efficiently and reliably
In the event of a product recall or technical-related retrofitting, acting quickly is a must to avoid further damage.
The WR Group has been supporting companies from the home, real estate and retail trades in implementing product recalls quickly, legally and reliably for many years.
Your advantages:
- Efficient and central control
- One contact person for comprehensive implementation
- Over 350 qualified service technicians on site nationwide
- Individual service packages tailored to your callback
Broad service portfolio for your product recall
With a total of over 350 trained service technicians for various trades, we operate nationwide in Germany, Austria, Switzerland and the Netherlands. This means we are close to your customers and have short journeys.
All orders are efficiently controlled centrally. We offer you a broad service portfolio tailored to your individual requirements, from support to full-service product recall management:
- Consistent order management
- Efficient logistics
- Competent repair, retrofitting, replacement
- Transparent data and result backup
Secure process for successful recall implementation
With many years of experience, we ensure the success of your product recall.
Project
initialize
We accompany you from the legal opinion to the decision-making process.
Process-
Conception
We coordinate alternative solutions with you and design the effective and efficient implementation.
Prepare service calls
Our service technicians are trained specifically for the case and the service operations and logistics are planned consistently.
Implement recall operations
Competent and rapid implementation of repairs, replacements or retrofitting on site.
Follow-up and reporting
Evaluation of the service deployment, data backup and creation of the final report with optimization recommendations.
Contact us for efficient and reliable implementation
Let's discuss together how our professional service can support you in the successful implementation of your product recall on an individual basis.
Your advantages:
- Efficient central control
- Comprehensive implementation
- Secure service technician capacities
- Individual service scope