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Kundenbetreuung im Innendienst (m/w/d) im Bereich Sanitär – HT-0011

Referenznummer: HT-0011
Wichtig für unseren gemeinsamen Erfolg sind auch Deine Kreativität, Dynamik, Dein Optimismus und Teamfähigkeit. Als wichtiger Ansprechpartner prägst Du den Eindruck unseres Unternehmens bei Kunden, Außendienst, Auftraggeber und Servicepartner entscheidend mit.
For express application

Job Description

The WR Group is a team of real service professionals for the areas of plumbing, windows, heat generators and trade. Whether as factory customer service for well-known manufacturers or directly commissioned by private customers: With our focus on maintenance, technical service and repairs, we ensure that our customers can enjoy their home for longer. At the same time, we are making an important contribution to resource-saving behavior and environmental protection - and have been doing so for over 30 years.

We know that we are particularly strong as a team, which is why we work together in a very collegial and trusting manner. We value open words and authentic, reliable people.

Für unsere mittelständische Unternehmensgruppe suchen wir Dich als Kundenbetreuuer im Innendienst (m/f/d) in the Sanitary area full-time.

The advantages at a glance

  • Full time
  • Home-Office
  • 30 days vacation

Apply in just 5 minutes with our express application:

For express application

This is fun for you

You are perfect if you enjoy these things:

  • Auftragsbearbeitung für Reklamationen und Ausstellungsmontagen
  • Begleitung des Auftrags von Anfang bis Ende
  • Auftragsanlage, -überwachung, -steuerung und -abrechung
  • Kommunikation mit Endkunden, Service- technikern, Handel und Hersteller per IT-System, Email und Telefon
  • Klärung von Rückfragen

This is important to us

We live our values in collaboration:

  • Wir sind wertschätzend und fair
  • We expect professional customer orientation
  • We maintain clear and open communication
  • We promote collaboration between employees to achieve common goals
  • We want a trusting and long-term cooperation

You've got that

The following qualifications are important for the position:

  • A commercial education is an advantage, career changers (f/m/d) are also welcome
  • Confident handling of IT, especially MS Office
  • Very good knowledge of German
  • Du hast bereits Erfahrung in der Kundenbetreuung und -beratung und bist gerne im Kundenkontakt
  • Du bewahrst auch in Hochphasen einen kühlen Kopf und bleibst freundlich
  • Idealerweise hast du erste Erfahrung mit technischen Produkten und es fällt dir leicht technische Zusammenhänge zu verstehen

This is what we offer you

As part of the team we offer you:
  • Future-proof job in a modern, medium-sized service company
  • Familiar working atmosphere with open communication and short decision-making processes
  • Work-Life-Balance und Familienfreundlichkeit durch flexible Arbeitszeiten
  • 30 days of vacation per year ensure your relaxation
  • Die Möglichkeit im Home-Office zu arbeiten
  • Attractive social benefits such as bike leasing, employee events, etc.
  • Corporate Benefits
  • Free drinks, small cereal bar, fresh fruit and a subsidized canteen

Express application

Apply for this position without obligation and effort within 5 minutes using our express application. Fill out the questions and apply online now:

If you would like, you can upload a few documents (resume, cover letter, etc.) at this point.

If you don't have your documents ready yet, this is not a problem. You can submit these later. This means you have no disadvantages in the application process.

The application process

Experience a smooth application process at the WR Group: from the uncomplicated online application to telephone calls and personal discussions to the practical trial day. After successful selection, your professional journey begins with comprehensive training - welcome to our team!

1

Application

Apply easily via our online application portal. We value meaningful documents that provide a clear overview of your qualifications and motivation.
2

Phone call

We invite suitable candidates for an initial telephone conversation. In this informal conversation, you will learn more about the WR Group and have the opportunity to explain your professional goals. The telephone call serves to clarify mutual interests.
3

Conversation

After successful pre-selection, there will be a personal interview where you can get to know the team and the corporate culture better. Our focus is on open communication and understanding your suitability for the position.
4

Trial day

Selected candidates have the opportunity to spend a practical day in the company. This gives you a deeper insight into potential tasks, the team and everyday work.
5

begin

After a successful selection process and mutual approval, your official collaboration begins. Our comprehensive training ensures a smooth start and successful integration into the team. Welcome to WR!

Apply to us and become part of our team

Send your application to:

Stefanie Alber
Human resources officer

  • +49 7127 9296 258
  • bewerbung@wr-gruppe.com
apply online now

"At WR we create living enjoyment, focus on environmental protection and every day offers the chance to do something special. Join the team!"

Christian Hebecker
Team leader at the WR Group

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Wilhelm-Schickard-Str. 3
DE-72124 Pliezhausen-Gniebel

Dekra certification
DIN EN ISO 9001:2015 (quality management)

Service areas
the WR group

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