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Welcome to
WR-Consulting!

For 38 years we have been supporting renowned manufacturers and brands from all Tradespeople around the house provide their services fast, reliable and to be implemented across the board.

Your advantages:

  • Transparent cost policy
  • Establishment of a supra-regional service network
  • Efficient, legally compliant, comprehensive solution
  • Individual service packages tailored to your needs

Contact person: Kolja Wolfrgamm
E-mail: k.wolfgramm@wr-gruppe.com

Our services at a glance

We offer 38 years of experience and expertise in building service organizations with external partners. Together with supra-regional service networks, largely consisting of external specialist companies, we have supported many manufacturers from various industries in successfully optimizing their service during this time.

Comprehensive service

We support you in building a nationwide service network. This ensures fast response times through regional service technicians, all managed centrally by a single point of contact.

Service partner acquisition

Based on the jointly defined requirements, we manage the acquisition process and the pre-selection of new potential service partners for you.

Effective project management

High service quality through centralized management of technicians and logistics. Transparent reporting.

Product recalls

In addition to a legal assessment of the situation, we will develop a communication strategy for you and support you in the controlled implementation of the measures.

A secure consulting process for reliable implementation

Based on almost 40 years of experience, we offer a comprehensive consulting portfolio, individually tailored to your company and with legally compliant implementation of your project.

1. Current state analysis

Goal definition and analysis of the current situation in a joint workshop

2. Concept

Development of an individual project plan and planning of resources to be used

3. Accompanying Implementation

Development of service structures, recruitment of technicians and implementation of sales measures

4. Supervision
& Test

Support of controlling and continuous evaluation of the defined KPIs and SLAs

5. Follow-up
& Optimization

Review and evaluation of implemented projects and subsequent definition of measures for process optimization.

Your personal contact

We ensure that your customers receive excellent service – benefit from our many years of expertise.

Let's talk together about your requirements and your project.​

Contact person: Kolja Wolfgramm
E-mail: k.wolfgramm@wr-gruppe.com

Benefit from the professional service of WR-Consulting

There are many advantages to working with us.

Individual service level

Service tailored to skills and cost structures.

More efficiency in service

Synergies of the service platform reduce the effort for clients.

Better quality of service

Specialists and modern processes increase service productivity.

Transparent service costs

Costs are variable based on the number of service cases.

Free capacity for more growth

Use your own employees for active growth tasks.